Policy and Procedure Manuals

Employee Handbook Services

What is the Policy and Procedure Manual?

​A policy and procedure manual, sometimes also known as an "employee handbook", is given to employees by an employer. It contains company policies, rules, disciplinary and grievance procedures, and other information modeled after UAE employment laws or regulations.

Some examples of what an HR policy and procedure manual should contain are below

  • Dress code policy                                                

  • Leave Policy                                                            

  • Salary and Compensation Policy

  • Confidentiality Policy

  • Health and Safety Policy

  • Employee Grievance Policy.

  • Non-Compete policy

  • Internet and Email Policy

What is the purpose of an employee handbook?

​Employee handbooks establish boundaries, guidelines, and hr best practices for your business. The purpose of an employee handbook is to facilitate understanding, expectations, and communication between you and your employees.

How to Develop and Implement an Employee Handbook?

Step 1: Identify the Need for an employee handbook.

Step 2: Decide on what type of policy and procedures are required

Step 3: Determine the policy content

Step 3: Obtain stakeholder approval and support.

Step 4: Management Acceptance

Step 5: Policy Roll-out.

Employee handbooks are very useful for small businesses and SMEs. You will want to annually update and revise the employee handbook.

Sample Structure of a Policy and Procedure Manual

Table of Contents

​Table of Contents………………………………………………………………………………..

Introduction…………………………………………………………………………………….

Corporate Philosophy……………………………………………………………………………

Section 1: Employee Classification

  1.  Full-Time employees………………………………….…….…………………....................

  1.   Temporary Employees………………………………….…………………………………

1.3  Outsourced Employees………………………………….…………………………………

Section 2: Working Hours

2.1  Timings of working hours…….………………………………………………………………

2.2  Timekeeping………………………………………………………………………...………. 

2.3 Lunchtime. ………………………………………………………………………….…….…

2.4  Overtime. …………………………………………………………………………….….….

2.5  Ramadan Timings. ……………………………………………………………………..…

Section 3: Performance Review

​3.1  Annual performance review..…………………………………………………….………….

Section 4: Probation

4.1  Probationary Period.…………………………………………………………………………

4.2  Notice Period.………………………………………………………………………………

4.3  Leave during probationary period.……………………………………………………….

Section 5: Termination of Employment

5.1  Resignation. ………………………………………………………………………………….

5.2  Involuntary Termination….…………………………………………………….…….............

5.3  Termination for other reasons. ………………………………………………………………

5.4  Gratuity……………….……………………………………………………………………....

5.5  Return of company property.…………………………………………………………………

Section 6: Compensation and Benefits

6.1  Basic pay and deductions. …………………………………………………………………..

6.2  Pay period and Paydays. …………………………………………………………………....

6.3  Overtime payment. ………………………………………………………………………….

6.4  Annual Bonus. ………………………………………………………………………………

6.5  Salary Review.………………………………………………………………………………

6.6  Salary Advances.…………………………………………………………………………….

Section 7: Insurance

7.1  Health Insurance. ……………….…………………………………..………………………

Section 8: Expenses

8.1  General Policy. ……..………………………………………………………………………

8.2  Business Trip Expenses. ……………………………………………………………….......

8.2.1  Daily Reimbursement. ………………….…..…………………………………………….

8.2.2 Non-Working day during business trip..………………….…..…………………….……..

8.2.3  Air Travel Guideline. ………………….…..……………………………………………..

8.2.4  Accommodation / Hotel Stay Guideline. ………………….…..…………………………....

8.3  Non-Reimbursable Expenses. ……………………………………………………………....

8.4  Entertainment. ………………….…..……………………………………………………….

8.5  Foreign Currency……………….………………………………………………………..….

Section 10: Vehicles / Cars

10.1  Personal Car………………………………………………………………………………..

10.2  Company Car……………………………………………………………………..………..

Section 11: Leaves

11.1  Annual Leave. ………………..………………………………………………………..…..

11.2  Newly hired employees.……………………………………………………………………

11.3  National and the Company Holidays.…….……………………………………………….

11.4  Sick Leave. ……..………………………………………………………………………….

11.5  Maternity Leave……………………………………………………………………………

Section 12: Other Company Policies

12.1   Personal Data.…………………………………………………………………………….

12.2   Dress Code………………………………………………………………………………...

Section 13: Amendment and Revision………………………………………………….……..

If you need to hire someone to write policies and procedures for your company, then

Genesis Executive Search

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